Privacy Policy

1）Definition of Personal Data

For the purposes of this Privacy Policy, Personal Data means any personal information relating to an identified or identifiable individual. According to “Personal Information Protection Act” Personal Data can be anything that can be used to identify an individual, not limited to the person’s name, address, date of birth, marital status, contact information, ID issue, and expiry date, financial records, credit information, medical history, where one travels, and intentions to acquire goods and services.

2）Handling of Personal Data

RASSCA Cooperative Ltd. will comply with the “Act on the Protection of Personal Information" (Act No.57 of 2003, the “Personal Information Protection Act”) and appropriately manage and protect the Company’s retained Personal Data.

3）Type of Information we collect

The Personal Data we collect on this website may include your full name, company name, e-mail address, gender, nationality, occupation, interests, and purpose of use of the website.

4）Use and Disclosure of Personal Data in Japan

Personal Data we collect may be used for the following purposes:

1. Providing services on the website to conduct customer related operations
2. Processing of customer applications for the Online Services for members;
3. Responses to customer inquiries and complaints
4. Efforts to design and improve the website and services we provide through sending questionnaires to registered customers
5. Notifications of our new services to requested customers.
6. To fulfill requirements stated above.

5）Providing Information to Third Parties

No Personal Data collected will be disclosed to any third parties without your consent except under the following circumstances.

• Customer consent has been obtained.
• Disclosure or provision is required by laws or regulations.
• Disclosure is required to protect human life, health, or property in cases where obtaining customer consent is difficult.
• Disclosure is required to cooperate with the public affairs of national or local governments, and when obtaining customer consent is likely to hinder the administration of public affairs.

6） Confirmation and Record Keeping

We confirm and keep records according to relevant laws and guidelines when exchanging personal data with a third party.

7）Security Measures to Protect Personal Data

We take every possible measure to secure the Personal Data provided from its illegal access, loss, falsification, or leakage. We continue to strengthen and improve our internal system and implement necessary secure management measures to ensure the appropriate of personal data.

8）Third Party Provision When providing Personal Data to any appropriate third parties, we will conclude a contract with the third party or take measures that obligates the third party to be responsible for their handling of Personal Data.

9）Requests Disclosure of Personal Data Upon request of customer to access its own Personal Data, amend, add, delete, suspend, or terminate the use of Personal Data, we respective the request and respond to the request faithfully and promptly in accordance with the provisions of the Act.

10）Updates to this Privacy Policy

We reserve the right to update and change this Privacy Policy in order to reflect any changes to the way in which we process our website data or changing legal requirements. The changes will take effect as soon as they are posted on this website.

Cookie Policy As we do not track anything on our landing page, we do not use cookies.

Please feel free to contact us via contact form or email us on （guideline @ rassca.org）.